Fault Repair & Troubleshooting
When the fibre is down, operations often stand still. Troubleshooting optical networks is our daily work: we locate faults with the OTDR to the metre, repair them professionally and re-test the link — fast, clean and with clear feedback. And to keep it from getting that far, we also handle the plannable maintenance of your installations.
What's included
- Fault location with OTDR: break, poor splice or bend — accurate to the metre
- Repair splices and closure refurbishment on site
- Restoration after construction damage (excavators, drill-throughs)
- Re-testing and report after every repair
- Preventive maintenance: inspection of closures, distributors and reserves
- Clear effort estimate before we start — no surprises
How it works
- 1
Analysis
Quick assessment of the situation, OTDR measurement and metre-accurate localisation of the fault.
- 2
Repair
Repair splice, closure refurbishment or section replacement — depending on the damage, clearly agreed with you.
- 3
Verification
Re-testing of all affected fibres plus a report — the link is verifiably back in order.
Frequently asked questions
How fast do you respond to a fault?
Call us — we prioritise faults and immediately give you a realistic arrival time.
What does a repair cost?
After locating the fault you receive a clear effort estimate before we start the repair — no surprises.
Can you fix damage caused by construction work?
Yes — cables cut by excavators are among our most common call-outs: set a new closure, splice, re-test.
Does this fit your project?
Call us or send a message — you will quickly receive an honest assessment and a fair quote.